Monday, April 22 2019 11:53
Naira Badalian

What to do if you do not agree with the gas bill, Ombudsman of  Armenia instructs

What to do if you do not agree with the gas bill, Ombudsman of  Armenia instructs

ArmInfo.Armenian Ombudsman Arman Tatoyan published a guidebook on consumer rights and obligations in the field of gas supply.

According to the office of the Human Rights Defender, the document  was prepared on the basis of the observations of the Office of the  HRD and the results of the study of the applications and complaints  received by the Ombudsman.

In particular, the guide touched the following main areas:

- how the subscriber can get answers to his questions;

- whether the company supplying gas to the population is obliged to  answer these questions;

- where to install the counter;

- in what cases the supplier has the right to stop the gas supply to  the subscriber;

- supplier rights in case of non-payment by the subscriber;

- what to do if you do not agree with the amount of payment in the  receipt for gas;

- how to appeal the actions of the supplier;

- in which cases the matter is subject to consideration by the  Ombudsman and who may file a complaint.  

http://www.ombuds.am/resources/ombudsman/uploads/files/publications/669cbce44f530abec3400cb416470ead.pdf?fbclid=IwAR3YsSQjKqx6aw7NL1H2Av3IgtfD5EGUCLvMGHIIG-fp2WZpjaiBhIBADKw

POST A COMMENT
Input digits     



Commented
Search by date