ArmInfo.Yerevan residents "did not appreciate" the innovations of the current mayor of the Armenian capital Tigran Avinyan. This is evidenced by the results of the poll "Voice of Yerevan residents: ERROR 404", conducted by the consulting company MPG. When asked to assess the changes in the city over the past year, 28.8% of respondents called them extremely negative, 20.4% said they were rather negative, 38.1% considered them rather positive, and only 10.4% thought they were positive. Another 5.1% found it difficult to say.
It is noteworthy that these are the poorest results in the last three years. For instance, in 2023, 17.8% of city residents were satisfied with the city's innovations, 52.6% were somewhat satisfied, 27% of the capital's residents were generally dissatisfied, and 2.6% were undecided. In 2022, 75% of respondents were generally satisfied with the mayor's office activities, 20.3% were generally dissatisfied, and another 4.8% found it difficult to answer. When asked to assess the increase in the cost of travel on public transport, 68.7% of respondents said they were extremely negative about this decision. Another 15.2% were rather negative, 11.4% were rather positive, only 2% were positive, and 2.6% found it difficult to answer. City residents also negatively assessed the new payment system for transport by the mayor's office. Thus, 49.5% of respondents rated it extremely negatively, 13.5% - rather negatively, 26.1% - rather positively, and only 7.8% - positively. Another 3.1% of respondents found it difficult to answer.
When asked to rate Yerevan's public transport on a 5-point scale, with 5 being excellent and 1 being unsatisfactory, city residents rated the interval between buses arriving at stops at 2.7 points, bus occupancy at 2.2, and technical condition at 3.8 points. When asked to name the positive changes made by the mayor's office over the past year, 36.5% of respondents said they had not observed any, while another 5% found it difficult to answer. However, 20.2% of respondents positively rated the delivery of new buses to the city, and 13.8% appreciated the improvement of courtyards.
At the same time, 28.3% of respondents are in favor of the mayor's office implementing more landscaping projects, 21% support cultural initiatives, 19.9% prefer children's programs, 19% prioritize city cleaning, and 10.3% want more playgrounds built. 14.6% found it difficult to answer, while another 14.5% gave a different answer. Despite Avinyan's assurances that his innovations have been significantly reduced traffic congestion in the city, 81.6% of respondents believe that traffic jams in the city have actually increased. Only 2.5% think that they have decreased, 14.8% believe that have remained the same, and 1.1% found it difficult to answer.
Touching upon the most pressing problem of the city in both 2023 and 2024, city residents noted public transport as the main issue: with 32.9% and 32.2% of respondents naming it, respectively. The second most important issue was the rising public transport prices, indicated by 30.6% of respondents. 25.7% of residents named the poor condition of the roads as a major issue. The top five problems included a new transport payment system - 23.5% and ecology - 21.5%.
Among the issues concerning citizens are problems with garbage collection, parking, city cleanliness and stray dogs. When asked to rate the performance of the mayor of Yerevan and the heads of the administrative districts on a 5-point scale, the lowest score was given to the mayor Tigran Avinyan - 2.5 points. The highest score was given to the head of Davitashen - 3.5 points. The heads of Nor-Marash, Nubarashen, Shengavit, and Malatya Sebastia all received 3.4 points each. Kanaker Zeytun received 3.3 points, Erebuni - 3.2 points, Avan, Nor-Nork, and Kentron - 3.1 points, Adjapnyak - 3 points, and the head of Arabkir received the lowest score of 2.9 points.
When asked to evaluate the quality of public utilities on a 5-point scale, Gazprom-Armenia showed the best result. City residents rated the quality of gas supplies at 4.1 points and uninterrupted supply at 4.3 points. The citizens rated the uninterrupted supply of electricity at 3.6 points and the quality at 3.9 points. In terms of water supply, the ratings were 3.9 points for quality of service and 3.7 points for uninterrupted supply. It should be noted that the survey was conducted through telephone calls to Yerevan residents from January 9 to 14 of this year, the sample size was 643, with a sampling error of +/- 3.8%.