Thursday, January 18 2024 20:40

ArmInfo.The FlyOne Armenia airline issued a clarification regarding the publications of a number  of Armenian media sources that passengers must pay a registration fee of 40 euros to Fly One before departure.

The national budget airline FlyOne Armenia recalled that free online  check-in for all airline flights is available to all passengers of  the company 24 hours before departure, registration for which is  available on the website of the Fly One group of companies, and its  absence from the specified section of the company group website is an  unfortunate technical omission that has already been fixed.

It is noted that free online check-in has only one goal - to keep the  price of air tickets as affordable as possible, delegating some  actions directly to the passenger. This availability of tickets in  2023 has provided more than 900 thousand passengers with the  opportunity to benefit from travel services tailored to everyone's  needs. At present, the absolute majority of the airline's passengers  board the flight after free online check-in. There is also free  check-in at the airport for passengers traveling on certain types of  air tickets.

The representatives of the airline remind that FlyOne Armenia is a  low-cost budget airline, and for the vast majority of budget airlines  in the world, flight check-in is a paid service at the airport, this  also applies to the main low-cost carriers operating in the Republic  of Armenia.

"All airline passengers receive numerous notifications several times,  particularly 24 hours before departure, about the possibility of free  and online check-in, either by their email or by any means available  to the airline. FlyOne Armenia will continue to work to inform the  public and encourage online registration.

We consider it appropriate to mention that the airline has repeatedly  informed the public about free online check-in through media, social  platforms and all available tools. The airline has never avoided  contact with the media, and there is no obstacle for our press  partners to get additional information from us on this issue," the  statement reads.

At the same time, the airline considers it unacceptable to link a  well-known politician (the publication spoke of the company's  affiliation with a MP from the ruling faction, ed. note) with the  activities of the airline.

It is noted that the repetition of such behavior gives a reason to  conclude that these publications come from specific centers whose  purpose is to give political content and background to the possible  shortcomings during the operation of each airline.

"We ask our media partners to refrain from the practice of linking  issues related to one or another area of the company's work with  policies that have absolutely nothing to do with the company's  activities.  FlyOne Armenia has never avoided criticism, publicity  and healthy discussions. The Company will not tolerate such blatant  speculation that creates an unhealthy and distorted public perception  of the airline's operations.

We also inform you that in the near future we will publicly summarize  the results of the company's activities in 2023," it is said in the  clarification.

Founded in 2021, FLYONE ARMENIA (www.flyone.am) is the leading air  carrier in Armenia. The airline's fleet consists of Airbus A320 and  Airbus A319 aircraft. They comply with all safety standards of the  International Air Transport Association (IATA) and EASA.