ArmInfo. Office of the Ombudsman in Armenia received slightly less than 15 thousand applications in 2020.
Thus, according to the office of the Human Rights Defender, the burden on the institute has increased significantly. "The number of complaints addressed to the Human Rights Defender in 2020 and independently initiated by the Institute of cases has increased again, reaching 14,780.
For comparison: in 2015, the number of complaints was 5,214, in 2016 - 5,113, in 2017 - 6,417, and in 2018 this figure almost doubled to 10,744. In 2019, compared to 2018, the number of complaints increased by 22% or 2,386, amounting to 13,140 complaints, " the Office of the Ombudsman reported.