Wednesday, December 26 2018 15:45

ArmInfo. Beeline has summed up the results of "Customer Day" and "Customer's Voice" programs, during which the corporate management directly interacted with the  clients, considered their suggestions and helped the customer solve  various problems at the company's sale and customer care offices.

 As the press service of the company told ArmInfo, Customer Day was  launched in March 2018. Over the months, top Beeline managers made  more than 500 calls to subscribers to assist them with relevant  issues.  In general, the company received and processed over 60,000  applications of all sorts from the clients this year.  Beeline holds  Customer Day once every quarter of the year.  "Helping the customers  and responding quickly to their suggestions and complaints is a  significant part of our strategy. We strive for being as close as  possible to our subscribers, and these two programs are excellent for  reaching out to them. I would like to thank all Beeline subscribers  who share their suggestions and help us improve," Beeline Armenia  Andrey Pyatakhin said.  According to the source, on World Quality  Day, 12 Beeline subscribers who used the company's services most  actively and helped improve their quality by providing feedback were  invited to the headquarters for a tour.

To recall, <VEON Armenia> CJSC (Beeline trademark) is a part of VEON,  one of the world's largest integrated telecommunications services  operators. VEON includes communication companies providing voice  communication and data transfer services on the basis of a wide range  of wireless and fixed communications, as well as broadband Internet  access. The company has more than 200 million subscribers in Russia,  Italy, Ukraine, Kazakhstan, Uzbekistan, Armenia, Georgia, Kyrgyzstan,  Laos, Algeria, Bangladesh and Pakistan. VEON provides services under  the brands "Beeline", "Kyivstar>, <Wind>, <Mobilink>, <Banglalink>  and <Djezzy>.