VTB Bank (Armenia) launched modernized POS-terminals and 24-hour  call-center consulting for outlets

ArmInfo.VTB Bank (Armenia) has put into operation a new generation of technologically modernized POS terminals and special auxiliaries that enable customers to pay by card in a non-contact way and without entering a PIN code, which  simplifies the payment to the full.  

As the press service of the Bank informs, it is possible to make a cashless payment in a moment, by just touching the card to the post-terminal, it is possible in any  outlet where the POS terminal of VTB Bank (Armenia) is located from  the following list https://www.vtb.am/branches/pos /. Transactions on  contactless cards do not require entering a PIN code for transactions  up to 10 thousand AMD, which further simplifies the payment process.

"VTB Bank (Armenia) thus created all the necessary conditions for the  development of non-cash payments in the country, simplifying the  lives of both cardholders and owners of outlets," the Bank reported.   In addition, due to the launch from August 2017 of first contactless  cards demand of customers increased, and as of today the Bank  succeeded to transfer more than 1/3 of its card portfolio to  non-contact technology.

In order to improve the quality of servicing of outlets where POS  terminals of VTB Bank (Armenia) are located, a new round-the-clock  service for consulting owners and employees of outlets on all issues  related to servicing both payment cards and post-terminals was  launched. This innovation will help the employees of retail outlets  to service payment cards with more confidence, as the employees of  the Contact Center will provide professional assistance.

According to the 16th issue of the analytical survey "Armenian Banks  in the Card Business", prepared by ArmInfo, VTB Bank (Armenia) holds  the lead not only by the total number of active cards, but also in  the volume of transactions. Thus, as of  October 1, 2017, the Bank  has almost 334 thousand active cards, in particular 152.8 thousand  Visa and 181.2 thousand  MasterCard. VTB Bank (Armenia) is the leader  in terms of Visa number and MasterCard number. As of October 1, 2017  the Bank had 313 own POS- terminals. Until 2013, VTB Bank (Armenia)  issued and serviced only international VISA cards, and since  September of that year, becoming a full member of the international  payment system MasterCard Worldwide, started issuing and servicing  Cirrus / Maestro and MasterCard cards, along with servicing and local  ArCa cards. VTB Bank (Armenia) has its own processing.

To note, "VTB Bank (Armenia)" JSC became a participant of the   international financial group VTB in April 2004. At present, VTB   Bank, the second largest bank in Russia, owns 100% of VTB Bank   (Armenia).  The Bank is traditionally one of the leaders of the   banking system of the Republic of Armenia in terms of key indicators.   The branch network of VTB Bank (Armenia) covers 67 branches with   presence both in the capital and in all regions of the country.