The Armenian Ministry of Internal Affairs presented the procedure for pre-registration for new biometric passports

ArmInfo. The Ministry of Internal Affairs (MIA) of Armenia has presented step-by-step instructions for obtaining a new biometric passport or ID card.

According to the ministry's press service, ArmInfo first requires pre-registration on the haypass.am website and scheduling an appointment, selecting a date and time. "To do this, go to the websitewww.haypass.am and click the "Submit Application" button at the top of the main page. The system will then redirect you to the online pre-registration platform. In the "Citizens" section "You must select the required document: a passport, an identity card, or a combined application to obtain both documents simultaneously," the Ministry noted.

Then, according to the department, you must select the appropriate service and click the "Fill out the application" button. There, the Ministry of Internal Affairs clarified, you must first read the steps presented and the general terms of use, then accept them and continue registration. "Next, you must complete identification and fill in your details. Among the available options for the selected service, you must select the identification method: through the Yes Em platform or, if the service allows it, proceed without strict identification. Following the system instructions, you must fill in or verify your personal and contact information, and attach the required documents if necessary. If an application is submitted without strict identification, the submitted data is verified against the data in the State Population Register," the Ministry of Internal Affairs explained.

After that, the ministry noted, the citizen must select the type of service available in the system and the most convenient HayPass service center. The ministry clarified that, regardless of the place of registration, one can choose any of the service centers both in Yerevan and in the regions. Next, according to the source, the citizen must make an appointment, choosing a date and time. "From the available days and times offered in the system, they must select a convenient one, and then double-check the accuracy of their pre-registration data. At the final stage, following the system's instructions, they must make the payment and save the payment receipt," the ministry added.

According to the Ministry of Internal Affairs, after completing the pre-registration, the citizen will immediately receive an email confirming their visit and the corresponding QR codes, which must be presented at the service center. "On the appointed day and time, you come to the selected service center with a QR code, where your documents and data will be verified within 3-5 minutes. Your photo will be taken on-site, and your fingerprints and signature samples will be collected. After submitting your application, you will receive a new-generation biometric document within 14 business days. Thus, the process of obtaining new biometric documents becomes simpler, faster, and more convenient, allowing you to plan your visit in advance based on the "zero paperwork" principle, saving time and avoiding unnecessary paperwork," the Ministry summarized.

It is worth noting that on October 31, the official launch of the production of new biometric passports and ID cards was given in Yerevan. Their production is being handled by a consortium of French companies, IDEMIA Identity Security France and A.C.I. Technology S.a.r.l., which won an international tender. According to the Armenian Ministry of Internal Affairs, 14 HayPass offices have opened in Yerevan and the regions of Armenia, tasked with issuing biometric passports. In Yerevan, the offices are located in the Yerevan Mall and Mega Mall shopping centers.